May 2025 Newsletter

Storm Season Is Here — Is Your Restaurant Ready?

 

Professional photography courtesy of Joe Baker.

 

Power outages can happen unexpectedly, and they can disrupt internet, POS terminals, kitchen displays, printers, credit card processing, and more.

Stay ahead of the storm with a solid backup plan! Here’s how:

Protect Your Business with These Essentials:

Uninterruptible Power Supply (UPS)

  • Make sure your UPS has enough capacity to shut down your equipment safely.

Data Backup

  • Use an external hard drive or a secure online backup service.

Paper & Pen Backup

  • Stock up on paper tickets, pens, and calculators for manual operations.

Cash Drawer Key Access

  • Make sure management knows where the cash drawer key is stored.

Manual Reboot Protocol

  • If the equipment doesn’t restart automatically, be prepared to manually reboot the system.

Proactive Planning = Smoother Operations

Storms can be unpredictable, but your restaurant doesn't have to be.

Thank you for trusting us to help keep your business running strong, rain or shine!

The Friendly Face Behind the Emails Says Goodbye

If you've received a monthly email from Trinity Technologies, scheduled a demo, or had help exploring POS solutions, you've likely connected with Beatriz, our Business Developer — and the friendly voice behind so many of those check-ins and follow-ups.

With a background in interior design and social services, Beatriz brought a unique and people-centered perspective to the world of point-of-sale. Over the past three years, she’s helped countless restaurant owners navigate their goals, explore new technology, and feel supported through every step of the process.

Now, Beatriz is off to start a new chapter as she relocates to Albuquerque with her little family. While we’re sad to see her go, we’re incredibly proud of everything she’s brought to the team and grateful for the difference she’s made.

Here’s a final note from Beatriz:

"Working at Trinity has been such a meaningful part of my journey. I’ve learned so much about the restaurant industry — from the technology behind it to the people who pour their hearts into it every day. I’ll truly miss sending out my monthly emails and connecting with restaurant owners as they build their dreams.

Thank you to everyone I’ve had the chance to meet, and to the Trinity team for giving me this opportunity."

Wishing Beatriz all the best as she heads into her next adventure — Albuquerque, they’re lucky to have her!

Even though we’ll miss Beatriz, please don’t hesitate to reach out to Joe Baker in the interim with any questions regarding your hardware or software upgrades. He can be reached at joe@trinitytex.com.

Thank you for your continued support and your business — we truly appreciate it!

OFFICE UPDATES:

In observance of Memorial Day, the office will be closed on

Monday, May 26, 2025

If the need arises, please get in touch with us at

806-749-1400 and select Option 8 to be forwarded to our on-call service. 

 

Professional photography courtesy of Joe Baker.

 
 
 

If you know of someone who is looking for a career change and may be interested in the Business Developer role at Trinity Technologies, we’d love to hear from you. Please send resumes or inquiries to joe@trinitytex.com.

Support Service:

Hours: Monday - Friday 

9 a.m. to 5 p.m. Central Standard Time

806-749-1400 (Option #2)

After Hours Support: 

806-749-1400 (Option #8)  

Thank you for your business!

April 2025 Newsletter

Are you risking thousands of dollars on unverified transactions?

Stay Connected During Internet Outages with Innovative IOT’s Failover Solution,

PayConnect

When your Internet connection fails, your business becomes vulnerable to financial loss with each credit/debit card transaction on your point-of-sale (POS) system. Without real-time funds verification, you could lose significant amounts of money in a brief period of time. Internet outages can disrupt your business, Innovative IOT’s failover solution keeps transactions seamless.

 
 

Here’s How It Works:

  • Innovative IOT will install a compact device within your point of sale system’s network as a backup internet connection.

  • If your main fiber or cable Internet connection is cut or drops, it automatically switches to a cellular backup.

  • Your PCI-compliant point-of-sale system stays up and running without a hitch.

  • Compatible with all brands and sizes of stationary, mobile, and handheld point-of-sale installations.

  • Innovative IOT can provide up to 8 hours of battery reserve with some PayConnect models.

  • Working alongside your existing internet, it senses within seconds when it goes down. It then completes all future transactions via a secure cellular connection until the internet is re-established.

Benefits:

  • Secure, uninterrupted transaction processing

  • Instant fund verification on every transaction Protection against fraudulent cards

  • Avoidance of insufficient funds issues Re-routes all POS transactions to a secure cellular connection when your internet goes down

PayConnect plugs into point of sale system and works with existing floor or coaxial connections as a back/up failover internet option.

PayConnect Point of Sale Service and Data Plan

A small monthly investment can help you avoid the much higher cost of even one unexpected outage.

Interested in learning more about PayConnect?

Contact Trinity Technologies and we’ll connect you with a representative for detailed information and next steps.

 
 

In observance of Easter, the office will be closed on Friday, April 18, 2025

If the need arises, please contact us at 806-749-1400 and select Option 8 to be forwarded to our on-call service.

Thank you for choosing us—we value your trust.