Effective Date: 1/1/2020
Business Name: Trinity Technologies
Website: https://www.trinitytex.com

Trinity Technologies respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we protect your information when you visit our website, contact us, request information, or communicate with us by phone, email, text message, or online form.

Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Business name
Email address
Phone number
Mailing address or business address
Information submitted through website forms
Information related to your restaurant, business needs, point-of-sale systems, service requests, or product interests
Communication preferences, including whether you consent to receive SMS/text messages

We may also collect basic website usage information, such as browser type, device information, pages visited, and general analytics data to help improve our website and services.

How We Use Personal Information

We may use the personal information we collect to:

Respond to inquiries and service requests
Provide information about our products and services
Schedule consultations, demos, installations, or support calls
Communicate with customers and prospective customers
Send service updates, appointment reminders, follow-ups, or business-related messages
Provide customer support
Improve our website, services, and customer experience
Maintain business records
Comply with legal, regulatory, or carrier requirements

If you provide your phone number and consent to receive SMS/text messages, we may use your phone number to send business-related text messages, including appointment reminders, service updates, follow-ups, and customer support communications.

SMS Consent and Text Messaging

By providing your phone number and opting in to receive SMS communications, you consent to receive text messages from Trinity Technologies related to your inquiry, service request, appointment, account, or business relationship with us.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP. You may request help by replying HELP or contacting us directly.

SMS consent is not shared with third parties or affiliates.
We do not sell, rent, or share SMS opt-in consent with third parties or affiliates for marketing purposes.

Who We Share Personal Information With

We do not sell your personal information.

We may share personal information only when necessary to operate our business, provide services, or comply with legal requirements. This may include sharing information with:

Service providers who help us operate our website, email systems, customer management tools, scheduling tools, or communication platforms
Vendors or partners involved in fulfilling customer service, support, installation, or product-related requests
Payment processors, when applicable
Legal, regulatory, or government authorities if required by law

These parties are only provided information necessary to perform their services or comply with applicable requirements.

SMS consent is not shared with third parties or affiliates.

How We Protect Personal Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, loss, misuse, or disclosure. However, no website, system, or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand how visitors use our website, improve website performance, and enhance user experience. You may adjust your browser settings to refuse cookies or notify you when cookies are being used.

Your Choices

You may contact us to:

Request access to the personal information we have about you
Ask us to correct or update your information
Request that we delete certain information, where applicable
Opt out of marketing communications
Opt out of SMS messages by replying STOP

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Trinity Technologies
Website: https://www.trinitytex.com
Email: support@trinitytex.com
Phone: 806-749-1400
Address: 5105 34th St. Lubbock, TX 79410