#1 Restarting Server- It is best practice to schedule a server restart once a week for maintenance purposes.
#2 Network Changes- Should any alterations occur in your establishment’s network, we kindly request that you contact Trinity Technologies as this could potentially impact the functionality of your point of sale operations.
#3 Reboot the Fileserver or Terminal for Troubleshooting- In the event of hardware issues, please attempt to reboot the fileserver or terminal. If the issues persist, we encourage you to reach out to us for support.
#4 Refreshing Aloha Manager- The function of refreshing Aloha Manager is solely intended for data purposes and is not designated for hardware troubleshooting.
#5 Support Contact Information- For assistance with hardware or software issues, programming, or training, please feel free to reach out to Trinity Technologies at the following contact details:
Phone Support: 806-749-1400 ext. 2
After Hours Support: 806-749-1400 ext. 8
Email: support@trinitytex.com
Your success is our success.
Trinity Technologies is dedicated to being an integral part of your establishment's operations. With our expertise, we understand that advancements in technology may raise questions or concerns about your point-of-sale options. Before making any decisions, we urge you to contact us, as we are confident in our ability to provide you with the best options. We value your business and look forward to the opportunity to assist you.
Let’s work together.
