July 2024 Newsletter

Trinity Technologies highly values each of our customers. We recognize the crucial importance of a point-of-sale system that seamlessly integrates specific features and integrations for the success of your business.

We are committed to assisting in any way we can to provide you with the tools your business needs to succeed. Trinity Technologies is delighted to introduce SpotOn, a cloud-based point of sale.

 

Cloud-based point-of-sale

Flexible options, no contracts

Handhelds & QR

24/7/365 On-Call Local Support

Save time and reduce remakes with easy menu navigation, order placement, and payments.

Increase loyalty by making it easy for guests to check in and redeem rewards with built-in QR and barcode scanners available on every device.

 

LOYALTY PROGRAM

GIFT CARDS

LABOR & SCHEDULING

TIP MANAGEMENT

PAYROLL

ONLINE ORDERING & DELIVERY

RESERVATIONS & WAITLIST

If you'd like to learn more, feel free to contact us at 806-749-1400.

Office Updates

In observance of Independence Day, the office schedule is as follows:

Thursday, July 4, 2024-Office Closed (After Hours Phone Support available)

Friday, July 5, 2024-Office Closed (Normal business phone support.)

For after-hour phone support, please contact us at 806-749-1400 and select option 8 to be forwarded to our on-call support.

 

Support Service:

806-749-1400 (Option #2)

Hours: Monday - Friday 

9 a.m. to 5 p.m. (CST)

After Hours Support: 

806-749-1400 (Option #8)  

Thank you for choosing to do business with us!

 

June 2024 Newsletter

Trinity Technologies is dedicated to helping your business thrive. If you're seeking specific features or integrations, please do not hesitate to get in touch with us. We are committed to assisting in any way we can to provide you with the tools your business needs to succeed.

Trinity Technologies is here to provide you with options. We are just a phone call away, or feel free to drop by the office.

We appreciate your trust in allowing us to serve as your point of sale provider.


Auto Settlement Manual Review

Auto settlement is a convenient feature that allows the system to automatically submit a batch for credit card processing at a set time, streamlining the payment process for businesses. While auto settlement can save time, Trinity Technologies recommends regular manual reviews to ensure that transactions are processed accurately and on time.

Please refer to the following instructions to easily check EDC for transaction logs.

How to Check EDC for The Last Settlement

Step 1. Log in to Aloha EDC and refer to the last settlement date and time.

 

Step 2. Go to Reports and select Review Transactions

 

Step 3. Select the date to view the transaction report. If you are unable to access the latest transaction log, you will need to manually batch out cards.

If you continue to experience issues, please contact Trinity Technologies for further assistance.

Download Guide

Office Updates:

Joe Baker will be out of the office June 14th -23rd, with limited access to email. 

For a faster response please email support@trinitytex.com


Support Service:

Hours: Monday - Friday 

9 a.m. to 5 p.m. Central Standard Time

806-749-1400 (Option #2)

After Hours Support: 

806-749-1400 (Option #8)  

Thank you for choosing to do business with us!