March 2024

How to Reset Aloha Manager Password

 Step 1: Login to Aloha Manager with another account that is NOT locked out.

Step 2: Navigate to Maintenance > Labor > Users. If Users does not appear on the menu, then the account that is logged in may not have access to this feature in which case you will need to contact tech support.

 Step 3: Select the User you wish to reset the password for from the dropdown labeled “Users”

Step 4: Click the Reset Password button and enter a simple temporary password that the user will log in with. Ex: 1111 or 1234

 Step 5: Logout of the current user and log back into Aloha Manager with the locked-out account using the Temporary password. It will ask for a new Complex password to be created for that account, once entered the user has access to their account.

Requesting Trinity Technologies to reset password can result in a program fee.

Importance of Checking Auto Settlement

 Auto settlement is a convenient feature that allows the system to automatically submit a batch for credit card processing at a predetermined time, streamlining the payment process for businesses.

While auto settlement can save time, Trinity Technologies recommends periodic manual review to ensure that transactions are being processed accurately and on time. 

By implementing checks and balances in place, your establishment can mitigate the risk of potential disruptions in payment processing.

To set up auto settlement, please email Trinity Technologies at support@trinitytex.com to request the auto settlement authorization form.

 Support Service:

806-749-1400 (Option #2)

Hours: Monday - Friday 

9 a.m. to 5 p.m. Central Standard Time

After Hours Support: 

806-749-1400 (Option #8)  

 In observance of Easter, the office will be closed on Friday, March 29, 2024

If the need arises, please contact us at 806-749-1400 and select Option 8 to be forwarded to our on-call service. 

 We value your business!

February 2024 Newsletter

5 Tips to prepare your restaurant for Valentine’s Day dinner from Grubhub

 Valentine’s Day is one of the busiest days of the year for restaurants. Make sure you’re prepared for the rush of diners by getting your restaurant ready in advance; this goes for inventory, supplies, and staff.

  • Create a Valentine’s Day menu

  • Mix mesmerizing cocktails

  • Send romance home with delivery

  • Share the love with promotions

  • Set the mood

Spread the word: Diners know reservations are essential for February 14, so it’s important to start marketing your Valentine’s Day offerings well in advance. Use your photos to create a series of promotional posts you can publish to your social media account to build anticipation.

Some ways to promote your event include:

  • Social media

  • Paid ads

  • Blog post

  • Website updates

  • Email

  • Print

Valentine’s Day is a busy time for the restaurant industry. By preparing your location and team before the holiday, you can capitalize on the increased demand and ensure the evening runs smoothly.

For the full article go to

https://get.grubhub.com/blog/valentines-day-dinner/

Invoice Reminder

 We appreciate your continued partnership with us. As we strive to maintain the seamless flow of our services, we kindly request your assistance in ensuring timely payments of your invoices.

Timely payments not only contribute to the smooth operation of our business but also enable us to provide you with the best possible service.

Your prompt attention to invoice settlements is crucial in helping us maintain the high standards you've come to expect from our services.

 If you have any questions or concerns regarding your invoice, please contact our office manager, Ms. Becky. She will be more than happy to assist you.

 Phone Number:  806-749-1400 (Ext: 3) 

Email: becky@trinitytex.com

 We value your business!

Office Updates:

Support Service:

806-749-1400 (Option #2)

Hours: Monday - Friday 

9 a.m. to 5 p.m. Central Standard Time

After Hours Support: 

806-749-1400 (Option #8) 

 

Happy Valentine’s Day!