February 2023 Newsletter

Importance of Backing Up your Aloha Data

 Your data is one of the most valuable assets to your business. Computers fail for a variety of reasons and having a backup of your data to restore is invaluable.

  •  Recommended to back up Aloha data onsite and offsite establishment

  •  Copy the Aloha folder on thumb drive, external hardware, or  preferred software

  • Back up data once a day when establishment is closed or schedule back up using third party software  (Ex. Carbonite)

    If you have any questions regarding options for backing up Aloha data please do not hesitate to give us a call at 806-749-1400.

Why TikTok for restaurants?

In a recent TechCrunch article, Google's senior vice president Prabhakar Raghavan, who runs Google’s Knowledge and Information organization, said, “In our studies, something like almost 40% of young people, when they’re looking for a place for lunch, they don’t go to Google Maps or Search. They go to TikTok or Instagram.” 

36% of TikTok users visited or ordered food from a restaurant after seeing it on TikTok, according to MGH, a social media marketing agency. 

TikTok Basics from NCR

  •  Focus on visually striking dishes. 

  •  Highlight a unique aspect of your restaurant. 

  •  Create a how-to video for food or drink.

  •  Piggyback on a viral sound, meme, or trending topic. 

  •  Partner with a TikTok influencer. 

  •  Post an advertisement. 

 Visit the full article at, https://www.ncr.com/blogs/restaurants/boost-business-with-tiktok-marketing

Office Updates:

 Support Service Hours:

806-749-1400 Ext. 1

Hours:

Monday - Friday 

9 a.m. to 5 p.m. (CST)

 

After Hours Support: 

806-749-1400 (Option #8) 

  

Thank you for choosing Trinity Technologies as your point of sale provider, we truly value your business! 

Happy Valentine’s Day!

January 2023 Newsletter

How to Reset Aloha Manager Password

 (Before resetting password EDC needs to be closed out. )

  •  Step 1:  Login to Aloha Manager with another account that is NOT locked out. 

  • Step 2: Navigate to Maintenance > Labor > Users. If Users does not appear on the menu then the account that is logged in may not have access to this feature in which case you will need to contact tech support.

 
 

  • Step 3: Select the User you wish to reset the password for from the dropdown labeled “Users”

  • Step 4: Click the Reset Password button and enter a simple temporary password that the user will log in with. Ex: 1111 or 1234

  • Step 5: Logout of the current user and log back into Aloha Manager with the locked out account using the Temporary password.  It will ask for a new Complex password to be created for that account, once entered the user has access to their account.

 Let Your Guests Pay From Anywhere With up’n go

 Your guest scan and pay at the table, counter, curbside, drive-thru, or home.

How It Works:

                 Step 1: Servers print and drop the check

                 Step 2: Guests scan, pay, and go-no app needed!

                 Step 3: Servers receive payment confirmation.

 
 

For more information about up’n go,  please contact Beatriz, at 806-241-1150 or email at beatriz@trinitytex.com

Office Updates:  

In observance of the New Year, the office will be closed on Monday, January 2, 2023 

(After Hours Support Available)

The office will be CLOSED Monday, January 16, 2023 in observance of Martin Luther King, Jr. Day. 

For after hours support,  please contact us at

806-749-1400 and select Option 8 to be forwarded to our on-call service. 

 Support Service:

806-749-1400 Ext. 1

Hours: Monday - Friday 

9 a.m. to 5 p.m. Central Standard Time

 After Hours Support: 

806-749-1400 (Option #8)   

Happy New Year!