How to Reset Aloha Manager Password
(Before resetting password EDC needs to be closed out. )
Step 1: Login to Aloha Manager with another account that is NOT locked out.
Step 2: Navigate to Maintenance > Labor > Users. If Users does not appear on the menu then the account that is logged in may not have access to this feature in which case you will need to contact tech support.
Step 3: Select the User you wish to reset the password for from the dropdown labeled “Users”
Step 4: Click the Reset Password button and enter a simple temporary password that the user will log in with. Ex: 1111 or 1234
Step 5: Logout of the current user and log back into Aloha Manager with the locked out account using the Temporary password. It will ask for a new Complex password to be created for that account, once entered the user has access to their account.
Let Your Guests Pay From Anywhere With up’n go
Your guest scan and pay at the table, counter, curbside, drive-thru, or home.
How It Works:
Step 1: Servers print and drop the check
Step 2: Guests scan, pay, and go-no app needed!
Step 3: Servers receive payment confirmation.
For more information about up’n go, please contact Beatriz, at 806-241-1150 or email at beatriz@trinitytex.com
Office Updates:
In observance of the New Year, the office will be closed on Monday, January 2, 2023
(After Hours Support Available)
The office will be CLOSED Monday, January 16, 2023 in observance of Martin Luther King, Jr. Day.
For after hours support, please contact us at
806-749-1400 and select Option 8 to be forwarded to our on-call service.
Support Service:
806-749-1400 Ext. 1
Hours: Monday - Friday
9 a.m. to 5 p.m. Central Standard Time
After Hours Support:
806-749-1400 (Option #8)