November 2023 Newsletter

Tis the Season: 6 Holiday Staffing Tips for Restaurant Operators from Open Table

 For most restaurants, Thanksgiving and the December holidays are the busiest times of the year, and the easiest way to get through it without a hitch is to make sure that your staff has everything they need to succeed.

  •  Plan ahead on everything, from setting a schedule to training

  • Let staff know they’re appreciated

  • Have a backup plan for no-shows

  •  Prepare your staffers for the most difficult customers

  • Offer support to your staff

  • Schedule a staff meeting about holiday service at least two weeks in advance of each special event

For the full article go to, https://restaurant.opentable.com/resources/holiday-staffing-tips/

 Gift Card Season

There is still time to order your Holiday Gift Cards. Don’t forget to place your order by November 3, 2023 to have your cards in time for Christmas.

 Contact Card Marketing Services to place your order to ensure availability for Christmas.

  Card Marketing Services at 800-757-1492

Office Updates:

In observance of Thanksgiving, the office will be closed. Phone support will be available as follows: 

 Wednesday, November 22nd ,Office Closed at Noon

(After Hours Support Available)

 Thursday, November 23rd, Office Closed

(After Hours Support Available)

 Friday, November 24th, Office Closed

(After Hours Support Available)

  If the need arises, please contact us at

806-749-1400 and select Option 8 to be forwarded to our on-call service. 

 Support Service:

806-749-1400 Ext. 2

Hours: Monday - Friday 

9 a.m. to 5 p.m. Central Standard Time

 After Hours Support: 

806-749-1400 (Option #8) 

 

Happy Thanksgiving!

October 2023 Newsletter

Learn why your restaurant should plan ahead for the holiday season

Five ways restaurants should plan ahead for the holiday season

Plan your holiday staffing coverage now.

Once you've decided on your hours, start by clearly communicating the days your restaurant will be open over the holidays to your employees.

 Develop food and drink specials and consider a special takeout/catering menu.

Make sure to design a holiday menu with issues like inflation (especially around food costs), soaring fuel prices, and supply chain disruption in mind.

 Publicize your holiday hours and menus early.

Promote your holiday hours and special holiday menus on social media and in your newsletter.

 Offer and promote holiday gift cards.

Don't just offer gift cards, make them appealing. Create a special deal like offering a $30 gift card for $25. Or give an extra $5 gift card with every $50 gift card purchased.

 Decorate your restaurant.

It doesn't cost much to add a little seasonal cheer. Sparkly lights, a few poinsettias, some lit-up icicles hanging from the rafters, a decorated tree, colorful balls in a giant wine glass on the bar — whatever direction you decide to take your decorations, make them festive and fun!

 To learn more go to: https://www.ncr.com/blogs/restaurants/restaurants-should-plan-for-holidays

The Clock is Ticking for Holiday Gift Card Orders... Start Planning your Holiday Gift Card Program Now!!

 Get your cards ordered by the following dates in order to ensure you receive cards in time for these important dates:

 Black Friday - October 6, 2023

Christmas - November 3, 2023

Don’t miss out on important holiday sales! The lead time for gift cards becomes longer and longer as we approach the Holiday Season.

Contact your Customer Service Specialist today at 800.757.1492 .

Please feel free to contact Trinity Technologies should you have any questions about gift cards (stored value.)

Office Updates:

Support Service Hours:

806-749-1400 Ext. 2

Hours: Monday - Friday 

9 a.m. to 5 p.m. (CST)  

After Hours Support: 

806-749-1400 (Option #8)  

Thank you for your business!